Exploring Stakeholders in the California Court eFiling Workflow

There are many key stakeholders that are involved in the submission, transmission and completion of California court eFilings. As a certified Electronic Filing Service Provider (EFSP) for 39 California courts and counting, we examine the main stakeholders of the California Court eFiling system. Who are the players? What are their roles?  And why are they important?


California Court eFiling Players and Roles

A high-level overview of a typical eFiling order workflow looks very similar to the image depicted below. We take a closer look at the stakeholders involved throughout the workflow and system.

EFSP eFiling order court workflow

Key Stakeholder 1: The eFiling User

An eFiling user is a user of the eFile case’s Electronic Filing Service Provider (EFSP) and typically places an order and/or submits the case. This person may be the case initiator or the point of contact throughout the life of the case. There could be many eFiling Users for one case. Examples of an eFiling user include Paralegal, Office administrator, Attorney, Secretary, Pro-pers, EFSP Operations user, EFSP customer, court runner, field agent, and more.


Stakeholder 2: Case Participants

A case will consist of case participants which are people, businesses, or organizations involved in the case. This usually consists of a plaintiff (a person who brings a case against another in a court of law) and a defendant (in a civil suit, the person complained against; in a criminal case the person accused of the crime).


Stakeholder 3: Electronic Filing Service Provider (EFSP)

As mentioned above, an eFiling user places an order via an Electronic Filing Service Provider (EFSP), which is a company whose online portal has been certified to transmit documents to a court via an integration with an Electronic Filing Manager (EFM), such as Tyler or Journal Technologies (JTI). In addition to providing eFiling services, an EFSP also typically provides value-added services, training, and support to eFiling users.

As a certified Electronic Filing Service Provider (EFSP) for over 36 courts, Rapid Legal’s technology is integrated with various court Electronic Filing Managers (EFM). These integrations enable filers to electronically file documents directly with the Court through Rapid Legal’s portal.

Rapid Legal provides user data and reports that enable you to analyze productivity, spend, and value
Rapid Legal provides user data and reports that enable you to analyze productivity, spend, and value

Stakeholder 4: Technology Provider of Electronic Filing Manager (EFM) Software

Next, the Electronic Filing Manager (EFM) acts as an intermediate system on the Court’s side. This is the system that receives the filings and processes them for the court clerks to view and manage. The EFM connects to the court’s Case Management System (CMS). All courts must use an EFM to manage their backend system.

Click here to view our handy guide that outlines which Court uses which EFM, whether it is mandatory or permissive, case types for eFiling, and associated costs.


Stakeholder 5: The Court and Case Management System (CMS)

Lastly, the stage following the EFM is the Court’s Case Management System (CMS). This is the Court’s backend system that automates court processes, monitors case activities, and supports decision-making through the use of real-time data and analytics. A case management system consolidates and maintains all the information that is pertinent to a case. Users of the court’s CMS include personnel such as clerks, judicial officers, and judges.


Reference Table: California Court eFiling Stakeholders

Looking to get started with eFiling? Check out our handy guide that provides an overview of eFiling, some common eFiling reasons to watch out for, a checklist of how to carefully select an Electronic Filing Service Provider (EFSP), and much more.


Ready to create an account? Place an eFile order today.


About Rapid Legal

For more than 25 years, Rapid Legal has helped to define and transform the legal support services industry with its vision and commitment to customers, the courts, and a party’s right to due process under the law.

Trusted by thousands of law firms, government agencies and companies, Rapid Legal leverages its deep industry and technology expertise, and a best-in-class legal services cloud management platform, LegalConnect®, for delivering premium legal support services including electronic filing of court documents (“eFiling”), physical court filings, and service of process.