Privacy Policy

Rapid Legal, Inc. Privacy Policy

Last Updated: Oct 2017

 

Information Collection
Information Use
Cookies and Online Tracking
Advertising & Remarketing
Children’s Privacy
Disclosure
Security
Privacy Policy Updates
Notice to Users Outside of the United States
Updating Personally Identifiable Information
Questions

 

This Privacy Policy details certain policies implemented throughout Rapid Legal, Inc. (“Rapid Legal”) governing Rapid Legal’s collection and use of personally identifiable information about users of our Rapid Legal Portal and users of our RapidLegal website at the URL www.rapidlegal.com (“Site”) Collectively, the Site and the Rapid Legal Portal are referred to as the “Services”.

 

Information Collection

You may browse our Site without providing us with any personally identifiable information.  In order to register for an account on our Site and to use our Services, we require you to submit your personally identifiable information to us.  When you register for an account on our Site and to use our Services, you may be required to provide us with personally identifiable information such as your first name, last name, password, email address, phone number, business address, username, your Bar number or ID.  If you use our Rapid Legal Portal, you may place online orders, and manage and track the fulfillment of these orders.  In conjunction with your use of the Rapid Legal Portal, we will collect information about your online work orders and related public documents and information that you submit for filing court documents and service of process as well as the name of your law firm. When you make a purchase through the Rapid Legal Portal, you will be required to submit a credit card or ACH information for billing purposes. Our third party payment processor will process your payment and we only store the last 4 digits, and expiration date of your credit card number.

 

If you contact us, we will collect any personally identifiable information that you include in your communications to us.

 

Information Use

We may use your personally identifiable information to deliver you our Services and information you have requested, verify your authority to enter certain password protected areas of the Services, improve the content and general administration of our Services and for targeted marketing, advertising and remarketing.

If you are a user of our Services, we will use your personally identifiable information to provide the Services and support to you.  We store your online work orders and related public documents and information that you submit for filing court documents and service of process to make it easier for you to access and use this information within our Services at a later date.  We also will provide you with notifications about your account and your use of the Services and other services that we believe may be of interest to you. When you make a purchase through the Rapid Legal Portal, you will be required to submit a credit card or ACH information for billing purposes. Our third party payment processor will process your payment and we only store the last 4 digits, and expiration date of your credit card number.

 

Cookies and Online Tracking

We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. You can read more about cookies at www.allaboutcookies.org.

 

We may set a persistent cookie to store your login data. Persistent cookies enable us to enhance the experience on our Site and Services so you can login without re-entering your account information. If you reject cookies, you may still use our Site and Services, but your ability to use some areas of our Site and/or Services may be limited.

 

Rapid Legal may track users over time and over multiple websites if a user registers for our Services. Rapid Legal does respond to browser “do not track” signals.

 

Third party providers of external services like web traffic analysis services, such as Google Analytics, may track users over time and over our Site, Services and third party websites and such third parties may also place cookies, via our Site and Services.  You can read more about privacy and cookies set by Google Analytics at https://www.google.com/policies/privacy/.

 

Advertising & Remarketing

We use Google AdWords Remarketing to advertise Rapid Legal across the Internet, in particular on the Google Display Network. AdWords remarketing will display ads to you based on what parts of the Rapid Legal website you have viewed by placing a cookie on your web browser. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER OR MOBILE DEVICE. The cookie is used to indicate to other websites that “This person visited a particular page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

 

If you do not wish to see ads from Rapid Legal you can opt out in several ways:

1. Opt out of Google’s use of cookies by visiting Google’s Ads Settings. https://adssettings.google.com/u/0/authenticated

2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page. http://optout.networkadvertising.org/#!/

 

Custom Audience (Facebook). We may participate in Facebook.com’s Custom Audience program which enables us to display personalized ads to persons on our email lists when they visit Facebook.com. We provide your email address to Facebook to enable Facebook to determine if you are a registered account holder with Facebook. You may opt-out of participation in our Facebook Custom Audience by sending an email, from the email address you are opting out of, to the email address provided in our contact information. For your opt-out to be effective, you must: (i) place the following text in the subject line of the email – “Opting Out of Facebook.com Website Custom Audience Ads”, and (ii) in the body of the email, include your name and email address. We will forward your name and email address to Facebook.com with a request to delete you from all of our Facebook Custom Audience Ads.

 

We may participate in additional retargeting and behavioral advertising services that will be similar to the services described above.

 

Children’s Privacy

Rapid Legal recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Site and Services are not directed to children under the age of 13. Rapid Legal does not target its Services to children under 13. Rapid Legal does not knowingly collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 provided us with personally identifiable information, we will delete that information.  If your child has provided personally identifiable information, please contact us so we can delete it.  If you are under the age of 13, please do not provide us with any personally identifiable information.

 

Disclosure

We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you.  For example, we may use a third party payment processor to process payments for our Services.  Such third party entities may be obligated to use your personally identifiable information solely to provide the services to us and may be restricted from further disclosures of your information.

 

As described in the “Advertising & Remarketing” Section above, we provide your email address to Facebook to enable Facebook to determine if you are a registered account holder with Facebook for our remarketing purposes.

 

We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to assist in any governmental or law enforcement investigation, to protect our or our users’ rights or to enforce our terms of use.

 

We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information in conjunction with a transaction such as a financing or to a successor entity upon a merger, consolidation or other corporate reorganization in which Rapid Legal participates or to a purchaser of all or substantially all of Rapid Legal’ assets to which the Services relate or in the event of a bankruptcy or related or similar proceedings.

 

Security

We employ industry standard procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction.  Rapid Legal may use, without limitation, secure socket layer, firewalls, password protection and other security measures to help prevent unauthorized access to your personally identifiable information.

 

Privacy Policy Updates

Rapid Legal may need to update this Privacy Policy from time to time.  If so, Rapid Legal will post its updated Privacy Policy on our Site and Services along with a change notice.  Rapid Legal may also send registered users of our Services a notice that this Privacy Policy has been changed.  Rapid Legal encourages you to review this Privacy Policy regularly for any changes.  Your continued use of the Site and/or Services and/or continued provision of personally identifiable information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy.

 

Notice to Users Outside of the United States

Our computer systems and third party hosting provider systems are currently based in the United States and may be located in other countries, so your personal data will be processed by us in the U.S. and other countries where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you use any of the Site and/or Services as a visitor from outside the United States, by using the Site and/or Services you agree to this Privacy Policy and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in the European Union or certain other countries, and to the processing of that information as described in this Privacy Policy.

 

Updating and Deleting Personally Identifiable Information

Rapid Legal provides you with the ability to review, update and/or delete certain contact information that you provide to us by accessing your account.  Your right to access your personally identifiable information may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access. If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have.

 

Questions

If you have any questions regarding this Privacy Policy please contact us via email at privacy@rapidlegal.com.