Here at Rapid Legal, our shorthand for great service to our customers is “Done Right”. In short, Done Right means being with you every step of the way. We don’t like to toot our own horn, but our passionate dedication to delivering a great customer experience is what our customers tell us sets Rapid Legal apart from all the other attorney service providers out there, and that’s something we can’t help be proud of.
An important difference you’ll experience with Rapid Legal is that we are a fully-staffed service provider focused on the human touch. Our customers have come to expect that when they give us a call, a live person will be on the other end of the line, ready and willing to put their expertise to work to help you every step of the way. In a world full of pre-recorded answering services, so-called “interactive” menus, and bots, with Rapid Legal you’ll experience our live Customer Support team during your business hours to help you.
Don’t Take Our Word For It
To ensure we stay on track, Rapid Legal checks regularly with our customers, asking them to rate us. They tell us whether, based on their experience with us, they would recommend us to their colleagues. When we compare their feedback against other companies and industries our ratings are not just good but excellent. And we’re not stopping there. We’ve set a goal for our ratings to be world class.
What were the most cited reasons for recommending us? It turns out our customers trust us to deliver their legal documents reliably and on time, and that they appreciate how quick and easy the Rapid Legal ordering process is. Most importantly, though, our customers say that they value the care they receive from our highly knowledgeable support staff. Since we count some of the best and brightest law firms in the state of California, this is high praise indeed.
Done Rapid Legal Right
There’s an old saying: when it comes getting things done quickly and getting them done correctly – it’s usually one or the other. Here at Rapid Legal, though, we don’t believe that. Our skilled and experienced Customer Care team gets the job done at the right speed and with a high level of accuracy, making things easier for you.
Our passion for service, our knowledge of the latest court rules and regulations, and our focus on accuracy and speed mean getting the job done right the first time, all without costing you an arm and a leg. That’s the Rapid Legal difference right there.
If you want to experience the Rapid Legal difference, call us today at 800-366-5445 and we’ll show you just how dedicated we are to treating our customers right.