The Analytics Advantage: Transforming Legal Practice with Data Insights

The Analytics Advantage: Transforming Legal Practice with Data Insights

The Analytics Advantage: Transforming Legal Practice with Data Insights

Driven by data and technology, the legal industry is undergoing a profound transformation, eagerly embracing the formidable force of analytics. Within the esteemed walls of law firms, a realization is dawning—a recognition of the boundless potential that lies in the art of harnessing data for enlightened decision-making, elevated client experiences, streamlined operations, and, above all, the rocket fuel for unprecedented growth. In this article, we share how legal professionals can harness the mighty powers of data and analytics, propelling their practices to unprecedented heights of success.

Understanding the Power of Legal Analytics

Understanding the Power of Legal Analytics

Legal analytics involves analyzing large volumes of legal data to derive meaningful insights. These insights can range from predicting case outcomes, understanding judge, and opposing counsel behaviors, identifying trends in legal disputes, to assessing the likely success of specific legal strategies. By tapping into legal analytics tools and platforms, law firms can gain a competitive edge and make data-driven decisions. And there’s no question they are because legal analytics adoption rates are on the rise.

A study by ALM Intelligence found that over 70% of law firms with 50 or more attorneys use legal analytics in some form1. Legal analytics is not limited to law firms. In-house legal teams are increasingly leveraging analytics to optimize legal spend, manage risks, and streamline operations. A survey by Blickstein Group revealed that 62% of in-house legal departments utilize legal analytics2. This speaks to a collective industry awakening, where the embrace of data-driven strategies is becoming the norm.

Enhancing Legal Practice

Enhancing Legal Practice

Legal analytics provides multifaceted advantages that significantly impact how legal professionals operate. Here are some ways in which analytics is transforming legal practice:

  • Leveraging Predictive Analytics for Case Outcomes: Predictive analytics utilizes historical case data to forecast likely outcomes of legal disputes. By analyzing patterns and trends from past cases, law firms can advise clients with more accuracy and plan their legal strategies accordingly. This not only builds trust with clients but also improves the success rate of cases, contributing to the growth of the legal practice.
  • Optimizing Client Services and Retention: Data analytics can shed light on client preferences, behaviors, and satisfaction levels. By analyzing client feedback, response times, case outcomes, and communication history, law firms can tailor their services to meet client expectations. Satisfied clients are more likely to provide referrals and become repeat customers, fostering organic growth for the practice.
  • Improving Operational Efficiency and Efficacy: Efficiency is key to any successful business. Data and analytics can help identify bottlenecks in processes, enabling law firms to optimize their operations. By streamlining workflows, automating routine tasks, and allocating resources efficiently, legal practices can significantly improve productivity and cost-effectiveness.

Rapid Legal provides user data and reports that enable you to analyze productivity, spend, and value
Rapid Legal provides user data and reports that enable you to analyze productivity, spend, and value

Furthermore, data and analytics aren’t limited to the law firm’s own data. Firms should seek and leverage analytics and reports from their third-party vendors to gauge performance and ensure accountability. For example, to foster a partnership of transparency and accountability, Rapid Legal conducts quarterly business reviews with key clients and shares data metrics and insights on staff productivity, eFiling performance, service of process success rates, county court filing distributions, and more.

Equipped with these analytics, law firms and legal departments are using them to manage staff productivity, minimize filing errors, achieve faster court-document turnaround times, and cultivate greater accountability for their own teams and their vendors.

Ensuring Compliance and Risk Management

Legal analytics can also assist in monitoring and ensuring compliance with various regulations and ethical standards. By analyzing data related to compliance protocols, law firms can identify areas of potential risk and take proactive measures to mitigate them. This helps in maintaining a solid reputation and avoids legal complications that could impede growth.

Harnessing the Power of Data and Analytics for Law Firm Success

Harnessing the Power of Data and Analytics for Law Firm Success

While legal analytics offers immense potential, it’s not without challenges. Privacy concerns, data quality, and the need for skilled data professionals are among the hurdles that need to be addressed. However, the legal landscape is evolving, and data-driven decision-making is becoming increasingly essential for growth and success.

Legal analytics, as we’ve explored, is a transformative force for the legal profession, offering multifaceted advantages that revolutionize how legal professionals operate. Predictive analytics stands as a beacon of precision in advising clients and planning legal strategies. In the client-centric realm, data analytics illuminates preferences and satisfaction levels, enabling tailored services that foster trust, referrals, and repeat business. Efficiency and efficacy soar as legal practices optimize operations through streamlined workflows, automation, and smart resource allocation.

Yet, the power of data and analytics doesn’t stop at a firm’s threshold—it extends to third-party collaborations, promoting transparency, productivity, and accountability. Moreover, legal analytics emerges as a stalwart guardian of compliance and risk management, identifying potential pitfalls and enabling proactive measures to preserve reputations and avert legal entanglements.

In this era of legal evolution, the marriage of data and analytics isn’t just a strategy; it’s an imperative. It’s the North Star leading legal practices towards a future where success is measured by informed decisions, delighted clients, streamlined operations, and a resilient foundation built on compliance and trust. The potential is boundless, and for those who embrace this transformation, the trajectory of success knows no bounds.

A Data-Informed Law Firm Requires a Data-Driven Litigation Support Service Partner

A Data-Informed Law Firm Requires a Data-Driven Litigation Support Service Partner

Rapid Legal has deep industry knowledge and experience with physical court filing, eFiling, and service of process combined with technology expertise and solutions to address the needs of today’s law firms. Learn how we can help your firm streamline litigation document workflows, leverage data, integrate systems, and more. Book a demo or schedule a call with us today to discuss how we can best support your firm’s needs.

Rapid Legal Press Release Thumbnail

Rapid Legal Expands Its Services and Technology Nationally

Rapid Legal Press Release Featured

Rapid Legal Expands Its Services and Technology Nationally
With Rapid Legal, legal professionals can now file and serve documents in trial courts coast-to-coast.

CHINO HILLS, CA – October 9, 2023 – Rapid Legal Inc., a premium legal services and technology company, today announced its national expansion with California and Texas immediately available for eFiling, service of process, and other court services. By the first half of 2024, Rapid Legal will be available in a dozen eFiling states including Illinois, New York, and Florida.

Rapid Legal’s advanced technology, powered by LegalConnect®, has enabled over 15,000 law firms to easily, reliably, and securely transmit over 2 million orders and 4 million legal documents to and from a wide variety of court systems. Thousands of legal professionals daily order eFiling, process serving, and other court services for their law firms and clients using Rapid Legal. An all-in-one solution, it boasts powerful features including third-party integrations with Clio, NetDocuments, and iManage; eFiling API’s to further streamline law firm’s eFiling processes, robust reporting and analytics with financial, order, and user behavior data, plus much more – all supported by a world-class customer support team with deep experience and domain expertise.

David Nill, Chief Executive Officer and Founder, explains, “Rapid Legal’s national expansion marks a pivotal moment in our journey. Our vision has always been to revolutionize the legal community by creating a seamless platform for document, information and payment exchange. As Rapid Legal now extends its reach coast-to-coast, we’re not just connecting the legal dots; we’re crafting a complex blend of efficiency, accessibility, and innovation. This expansion signifies our unwavering commitment to supporting the litigation support service needs of our law firm clients across the United States.”

Rapid Legal’s national expansion allows legal professionals to place orders for eFiling, process serving and document retrieval services with local courts across the United States enabling greater efficiency, cost savings, and public access for all legal constituents.

About Rapid Legal

Rapid Legal is a premium legal technology company that automates the processing of legal documents for law firms. Headquartered in Chino Hills, California, the company is a leading certified eFiling service provider for all California and Texas eFiling courts. Combining deep industry expertise, superior performance, and innovative technology, Rapid Legal is transforming the way the legal community exchanges electronic documents, information, and payments, to streamline how law firms manage work, and for the effective and expeditious administration of justice. For more information, please visit and connect with us on Linkedin and Facebook.

To view the PR Newswire version of this press release click here.

Transforming legal landscape

A Chronology of eFiling Adoption in California's Courts

Transforming the Legal Landscape

Court document eFiling has revolutionized the way justice is facilitated. After an attempted statewide program to launch eFiling in the early 2000’s didn’t succeed, the state left each county court to determine on its own whether to implement eFiling for its local jurisdiction.

With 58 counties in California, Orange County Superior Court led the way effectively implementing it in 2010. But the tipping point of the state’s court adoption of eFiling didn’t come until one of the biggest court systems in the nation, Los Angeles Superior Court, launched eFiling in 2017 with one case type, then significantly expanded it in late 2018 with more case types. Today, 36 superior courts have migrated to paperless filing for civil cases, with the remaining courts on the way.

Join us on a transformative journey of California’s legal landscape as we illustrate the court’s eFiling path to statewide adoption in the Golden State.

A Chronology of eFiling Adoption in California's Courts

Note: All information in this infographic is current as of July 11, 2023.

Rapid Legal Press Release Thumbnail

Rapid Legal Unveils Integration with Clio, Top Practice Management Platform

Rapid Legal Press Release Featured

Rapid Legal Unveils Integration with Clio, Top Practice Management Platform
The integration delivers a more seamless eFiling experience for Rapid Legal and Clio users

CHINO HILLS, CA – July 17, 2023 – Rapid Legal Inc., a premium legal services and technology company, today revealed Rapid Legal’s integration with Clio to enable a more seamless eFiling experience for attorneys and their legal support staff who are Rapid Legal and Clio account users.

Clio, a leading legal technology company and developer of the world’s first comprehensive legal operating system, centralizes cloud-based and client-centered technologies law firms need to run more sustainable, effective, and efficient practices, including legal practice management, client intake, customer relationship management, accounting, and more.

The Rapid Legal and Clio platforms integration streamlines the eFiling experience for legal professionals. While placing an eFiling order within the Rapid Legal portal, users are able to attach documents from their Clio account and receive court-returned documents. Additionally, billing data from the submitted Rapid Legal eFiling orders are also populated and saved within their Clio account, simplifying expense reconciliation and invoicing for the law firm.

“Our industry is experiencing an unprecedented paradigm shift. To keep pace with the continuing technological innovations and the evolving legal landscape, legal service providers must broaden their capabilities to meet their clients’ needs. Integrating our platform with the practice management capabilities of Clio not only helps us address the needs of the modern law firm but also brings Rapid Legal closer to our vision of connecting the entire legal community for seamless electronic document, information, and payment exchange,” said David Nill, CEO and Founder of Rapid Legal.

About Rapid Legal

Rapid Legal is a premium legal technology company that automates the processing of legal documents for law firms. Headquartered in Chino Hills, California, the company is a leading certified eFiling Service Provider to courts in 35 California counties, with more on the way. Combining deep industry expertise, superior performance, and innovative technology, Rapid Legal is transforming the way the legal community exchanges electronic documents, information, and payments, to streamline how law firms manage work, and for the effective and expeditious administration of justice.

To view the PR Newswire version of this press release click here.

AI + The Lawyer

AI + The Lawyer: Keep Calm and Practice On

AI + The Lawyer

It’s safe to say that Artificial Intelligence (AI) is here. While the stunning technology used to be reserved for Sci-Fi concepts, OpenAI’s Chat GPT, propelled by its biggest investor, Microsoft, is seeking to revolutionize the capabilities of AI, our expectations of it, and its uses. AI is being applied in virtually every industry, so it’s no surprise that the legal industry is learning how to apply it to the practice and business of law. The AI deluge raises an immediate question for lawyers: how is this going to affect my job?

This article explores the nuanced relationship between AI and law firms, examining whether it acts as a disruptive force or a valuable augmentation. We’ll examine how AI is affecting the business of law, how the role of the lawyer will likely evolve, and what skills the lawyer of tomorrow may need.

Keep Calm and Practice On

Before we get started, let’s make one thing clear: lawyers are not going anywhere anytime soon. The same can be said of legal assistants, paralegals, and legal administrators. Thus, law firms are not going anywhere. In fact, both lawyers and legal assistants/paralegals both have healthy job outlooks, according to the U.S. Bureau of Labor Statistics as they’re expected to grow by 10% and 14% from 2021 to 2031, respectively.

AI and the law firm - efficiency AI

While the supercharged efficiency AI creates has the potential to drastically reduce operating costs for law firms, how law firms generate revenue is still relatively the same. That’s because the law firm’s most precious commodity remains unchanged: judgment.

Danielle Benecke, the founder and global head of Baker Mackenzie’s machine learning practice, said on’s podcast, Legal Speak, that the “ultimate driver” in the legal industry is a lawyer’s judgment. Benecke went on to state AI is a “significant advance along this continuum of technology advances that drive and grow our business model.”

Rather than replacing a lawyer’s judgment, Benecke and other lawyers see AI as a tool to “enhance” their judgement. For example, a novel use of AI that is being considered is using AI as a tool to predict legal outcomes, or the likelihood of the success of a case, which allows a lawyer to decide if they want to take a case on contingency or if they should advise their client to settle and more.

Tomorrow’s Lawyer: With Great Technology Comes Great Upskilling Required

AI is already being used to make legal professionals more efficient by automating simple yet time-intensive processes such as discovery, research, and drafting motions. What normally takes hours could be performed in a matter of minutes, which will allow both paralegals and lawyers to focus on higher-value tasks. In essence, AI will enable legal professionals to get more done in significantly less time using fewer resources, thus reducing operational costs.

A spike in efficiency and productivity throughout the industry will also create an even more competitive environment between lawyers. Ben Allgrove, the Chief Innovation Officer at Baker McKenzie, stated in a New York Times article that AI will force everyone, “from paralegals to $1,000-an-hour partners, to move up the skills ladder to stay ahead of the technology.” In layman’s terms, everyone is going to have to step up.

AI and the law firm - technology

Breakthrough technology brings a Darwinian dimension to any business arena it affects: adapt or die. Such is the case with the legal industry. If lawyers are to have a bright future practicing law, it behooves them to understand AI.

If a lawyer is going to be proficient in AI, there are two major skills he/she should learn: prompt engineering and explainable AI (XAI.)

Prompt Engineering

Prompt engineering refers to the practice of fine-tuning and optimizing the inputs or queries given to an AI system to elicit desired outputs or responses. It involves carefully crafting instructions or prompts to guide the behavior of the AI model and achieve specific goals. The focus is on understanding how AI models interpret and respond to different inputs.

A lawyer with a strong grasp of prompt engineering will know what questions to ask a language model and how to word those questions to contextualize their situation. They would be able to ask a language model about a specific client’s needs, their scenario, and legal implications within which they’re working so the model can help them strategize.

For example, if a record label wanted to mint NFTs for a debut album of one of its artists, its in-house attorney would be able to ask a series of questions and provide a list of parameters to an AI model that would, in turn, produce say, a contract that covers royalties, IP law, and copyright law in just a few minutes.

While many in the legaltech space see prompt engineering as the next critical skill in the practice of law, the framework around how AI is regulated and taught still needs to be created. Regulations governing AI and the use of language models in law will develop as the market evolves, which will lay the foundation for legitimate curriculum law schools and colleges. Some universities and third-party services offer certificate programs; however, few accredited universities and law schools offer courses on prompt engineering.

Explainable AI (XAI)

Explainable AI (XAI)

Explainable AI (XAI) is a set of techniques and methods that help us understand how AI systems make decisions. It provides a window into the “mind” of the AI system, allowing us to see the reasons and factors behind its decisions. XAI aims to make AI more transparent and understandable, so we can trust and verify its decisions.

It may be a surprise to many, but AI has biases just like humans, so it’s critical for users to understand the steps and logic AI uses to reach a decision. Lawyers who use AI in the future will need to understand its biases so they can create more accurate work and minimize errors. XAI helps us trust and understand the decisions made by AI systems and the lawyers who will use them.

The buzz around XAI is not as intense as prompt engineering, and one could make a strong argument that XAI is more complicated and technically harder than prompt engineering, however, it is still immensely valuable. Lawyers with a strong grasp of XAI will be able to identify problems in AI’s logic and then solve them. A stout understanding of XAI will even augment a lawyer’s skill to engineer prompts.

AI and the law firm - AI becomes ubiquitous

Of course, once AI becomes ubiquitous, the most successful law firms will be the ones who utilize it in the most creative, practical, and critical manner. AI may be “smart tech”, but it is only as savvy as the practitioner using it, and how they use it to improve business outcomes for their law firm.

Third Party Legal Support Service Providers

Like law firms, third-party service providers will also be seeking to benefit from AI by enjoying increased efficiency, greater output, and greater accuracy. For Rapid Legal portal users, that will mean fewer court rejections, more intuitive commands in the ordering workflow, and a better customer experience. Stay tuned.

Rapid Legal is now integrating with law firm systems to help automate legal processes related to litigation support services.
Rapid Legal is now integrating with law firm systems to help automate legal processes related to litigation support services


There’s a lot about AI and how it will ultimately affect the legal industry that we don’t know today. It’s in its nascent stages. But like the smartphone’s radical effect on modern society, AI will be a game-changer in the legal industry. And despite lawyers being famous for not adopting technology on the cutting edge, the benefits they will enjoy from AI are monumental. Yes, legal professionals will have to level up their skills, but the advantages AI will bring will far surpass any cost or challenge.

Contact Us Today

To learn more about Rapid Legal’s technological innovation and automation initiatives in the law firm, schedule a call or book a demo with a Rapid Legal team member today. Rapid Legal can also help your law firm with all its eFiling, court filing, and process serving needs.

How Safe Is Your Law Firm’s Cybersecurity?

Is Cybersecurity Limiting The Modern Law Firm?

How Safe Is Your Law Firm’s Cybersecurity?

In the digital age, cybersecurity is no longer a luxury, it’s a necessity. This sentiment doubles for law firms, which are being bombarded by ransomware attacks, data breaches, and a litany of other data-related issues daily.

As cyber threats continue to get more sophisticated, the methods firms need to take to protect themselves grow more complex, time-intensive, and expensive. As if running a practice and protecting themselves on the digital front weren’t enough, lawyers nowadays must go through technology training simply to stay current with data security practices.

cybersecurity limiting

If that all sounds like a lot, it’s because it is, which begs the question: is cybersecurity limiting the modern law firm? This article will explain the host of obstacles with which modern law firms grapple to cover their digital bases, what security capabilities law firms should look for in third-party vendors, and how third-party providers such as Rapid Legal are stepping up to give them peace of mind.


The Complexity of Cybersecurity:


One of the biggest challenges law firms face when implementing robust cybersecurity measures is the cost. Cybersecurity solutions can be expensive, especially for smaller firms with limited budgets. A survey from the International Legal Technology Association found that firms were increasing their spending on cybersecurity and security assessment software by 40% and 44%, respectively.

This increase in spending is substantial for big law firms that have the millions of dollars and resources to afford cutting-edge cybersecurity, but smaller firms with limited funds can easily find themselves shelling out more significant portions of their budgets if they’re to have top-of-the-line cybersecurity. This reason is why small firms are the most vulnerable to cyberattacks.

The cost of implementing and maintaining these solutions, as well as training staff on how to use them effectively, can add up quickly. Moreover, these costs can limit the ability of law firms to invest in other areas of their business, such as hiring additional staff or upgrading their technology.



Employing cybersecurity measures, including training, is neither a simple nor an easy task. It requires technical expertise and knowledge that oftentimes requires law firms to get from an outside consultant. Law firms need to work with cybersecurity professionals to develop a plan that meets their unique needs and requirements, while small firms must sacrifice precious resources to protect themselves.

Regardless of the scope of the law firm’s needs, these security plans almost always require some sort of training for the legal staff. While this training is important to the overall data hygiene of the law firm, this process can be a time-consuming and complicated process that limits the productivity of legal professionals.

Technology training has become so commonplace in the legal industry that 75% of respondents in the 2022 Survey from the ABA reported having technology training at their firms. According to the survey, 100% of the firms with over 100 attorneys that responded to the survey had technology training available for their attorneys.

Interested in cybersecurity and other technology-related matters?

Check out this thought-provoking article:

Technology By Itself Does Not Make a 21st Century Law Firm

user error

User Error

One of the most critical weak points of any enterprise’s cybersecurity is user error. Even with strong cybersecurity measures in place, law firms are still vulnerable to data breaches and cyberattacks due to user error. Human error may seem like an anticlimactic or even silly source of error, but studies have shown it can be difficult to remedy as scams and phishing emails have become increasingly sophisticated.

These errors can include everything from employees falling for phishing scams to leaving their devices unlocked and unattended. While it is becoming an industry standard to train legal professionals to spot scams, human error will be a constant weak point so long as humans are using their devices.

While there are many different types of breaches and cybersecurity threats to be aware of, phishing is the most common. The 2021 Verizon Data Breach Investigation report found that phishing was present in 36% of all breaches.

Even more daunting, the Cybersecurity & Infrastructure Security Agency (CISA,) found that 90% of all cyberattacks begin with phishing, Intel’s International Security Quiz found that a staggering 97% of email users cannot identify a phishing email.

Compliance and Regulations

Compliance and Regulations

Law firms also face other obstacles when implementing cybersecurity procedures, such as compliance requirements, regulatory changes, and evolving cybersecurity threats. Compliance requirements can be complex and time-consuming to follow, and failure to comply can result in costly fines and legal action.

Cybersecurity has also affected the California state’s legislation. The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) are two of the most notable pieces of legislation affecting law firms.

The CCPA applies mostly to mid to large-sized firms as it applies to companies and for-profit firms that gross over $25 million, firms that sell the personal information of 100,000 or more California residents, or firms that derive 50% or more of their revenue from selling consumers’ personal data.

To be compliant with the CCPA, a law firm must implement certain measures, such as ensuring transparency in their data collection practices and providing customers with the right to access, delete, and opt out their personal information.

law firms

These businesses and law firms must also have clear privacy policies that outline their precise use of the customer’s data, as well as train employees to understand CCPA requirements and undergo regular audits and assessments.

The CPRA builds off the CCPA and imposes additional obligations to protect the privacy of personal information. Sometimes referred to as “CCPA 2.0,” CPRA shares the same revenue criteria as CCPA, although it is far stricter and more thorough in its auditing of a firm’s data collection, processing, and storage practices. Failure to comply with either act will result in costly penalties for the firms.

Regulatory changes can also impact the way law firms handle client data and require them to update their cybersecurity policies and procedures accordingly. Cybersecurity threats are constantly evolving, which requires legal professionals to stay up to date on the latest trends and best practices.

Court Rulings and Liability

Court Rulings and Liability

Recent court rulings are making companies and law firms more liable for data security practices. In September 2022, the United States Third Circuit Court of Appeals remanded a putative class-action lawsuit against ExecuPharm, a pharmaceutical company that suffered a data leak due to a phishing scam.

What’s notable about this ruling is that the District Court had previously dismissed the case due to its speculative nature since the lead plaintiff’s information had not suffered any identity theft. Upon review of the case, the Appellate Court ruled that the plaintiff still had a substantial risk of imminent injury due to the intentional nature of the cyber-attack.

The case, which was sued under the Class Action Fairness Act for negligence, breach of contract, breach of fiduciary duty, and breach of confidence, also determined that intangible injuries such as having your data stolen and the emotional distress of having your data leaked are sufficient to file suit against a corporation. Now more than ever, companies and law firms are liable for the security of their client’s data.

Third-Party Risks

Third-Party Risks

Law firms often work with third-party vendors, such as eFiling service providers, court reporting services, and e-discovery providers, that may have access to sensitive data. If these providers have access to your firm’s system, their vulnerabilities can become yours.

Ensuring your third-party vendor has up-to-date security and is compliant is critical when choosing providers. For DLA Piper, who suffered a massive ransomware attack in 2017, their leak was caused by a compromised supplier.

Key considerations to verify when working with third-party vendors include:

  1. Data Encryption: Does the vendor encrypt data both in transit and at rest? Encryption ensures that if data is intercepted, it is unreadable.
  2. Compliance with Industry Standards: Does the vendor comply with all rules and regulations about data privacy and personally identifiable information (PII), cardholder data, and more?
  3. Regular Security Audits: Does the vendor conduct regular security audits to identify and mitigate potential security risks?
  4. Disaster Recovery and Business Continuity Plans: Does the vendor have disaster recovery and business continuity plans? These plans ensure that if there is a security breach or other disaster, your data is safe, and your business can continue operating.
  5. Access Controls: Does the vendor use strict access controls? This ensures that only authorized users have access to sensitive data.
  6. Redundancy: Does the vendor store their data in multiple data centers? Having their data stored in multiple data centers will ensure your data will be available and secure in the event one of those data centers is compromised.

hacker mind

How Bad Are Data Breaches, Really?

The recent high-profile data breaches have underscored the need for robust cybersecurity measures in the legal industry. For example, in 2016, a Panama-based law firm, Mossack Fonseca, suffered a significant data breach, which led to the leak of 11.5 million confidential documents. The Panama Papers leak exposed the financial dealings of some of the world’s most powerful individuals and companies, resulting in significant reputational damage to the law firm.

Similarly, in 2017, DLA Piper, one of the largest law firms in the world, suffered a significant ransomware attack that affected their systems in the United States, Europe, and Asia. This cyber-attack was so severe that it required the firm to shut down its systems entirely.

Aside from the massive reputational blow data breaches deal, there’s also a crippling cost element that comes with a major data breach. A 2022 report by IBM and the Ponemon Institute calculated the average cost of a data breach to a US company to be a staggering $9.44 million. Suddenly the exorbitant cost of cybersecurity doesn’t seem so steep.

When it comes down to brass tacks, cybersecurity is indubitably a critical part of any law firm’s digital infrastructure. While staying current with cybersecurity regulations and technology is difficult and time-intensive, practicing good digital hygiene can save your law firm from a catastrophic data breach or malware attack.

Security and Compliance

Rapid Legal’s Portal Delivers Professional-Grade Security and Compliance

As a certified eFiling service provider with 35+ courts in California, including the largest court system in the nation, Los Angeles Superior Court, Rapid Legal’s litigation support service portal is used daily by thousands of legal professionals to file and serve their legal documents. That’s why it’s built with security in mind. We follow industry best practices to ensure the privacy and security of our client’s data.

Professional Grade Security and Compliance

  • Advanced Firewalls – military-grade data encryption
  • Rigorous registration and authorization protocols
  • Certified Electronic Filing Service Provider (EFSP)
  • PCI Compliant

Industry-Leading Technology Integrity

  • Amazon Web Services enabled
  • Highly automated, redundant, and scalable
  • On-Demand availability 24/7

Rapid Legal is now integrating with law firm systems to help automate legal processes related to litigation support services.
Rapid Legal is now integrating with law firm systems to help automate legal processes related to litigation support services

Ultimately, cybersecurity is both a nuisance and a salvation for the modern law firm. One cannot overstate its importance to the security of a firm’s and its client’s data, however, the growing complexity of these practices, training employees, and staying current with industry-standard practices and compliances is a massive undertaking.

Perhaps the more critical issue is how sophisticated scams are becoming. It almost seems that the moment a breakthrough security innovation happens, a new malware or hacking program cancels it out. Thankfully, with blockchain technology, AI, and even quantum computing (which is on the far horizon,) law firms and their IT partners will be able to combat these malicious issues and hopefully solve them once and for all.

Do You Care About Cybersecurity? So Do We.

If you’re interested in a vendor that offers secure, reliable eFiling, court filing, or process serving, schedule a call or book a demo with a Rapid Legal team member today!

We also have an extensive resource library where you can find guides, checklists and other resources to help you eFile documents according to the local court rules in each county as well as what qualities to look for when selecting an eFiling service provider or process serving vendor.

Process Serving

Process Serving: Is Rushed Service Worth the Price?

Process Serving

In today’s fast-paced world, time is money. This is especially true in the legal industry where clients expect law firms to resolve their cases as quickly as possible but at a cost-effective price. As a result, litigation support services that promise supersonic process serving are often seen as paramount, but are rushed services worth the price you pay?

In this article, we’ll explore the true cost of rushed litigation support services and help you evaluate whether the urgency you think you need is worth the price you pay. We’ll also show you how reporting data can help you identify where you’ve been losing money on difficult serves or unnecessary on-demand services, and help you decide whether it’s really worth it.

A Need for Speed

A Need for Speed

Before we dive into the cost of speedy litigation support services, let’s first define what we mean by “speed.” In the legal industry, speed is typically measured by the time it takes to serve legal documents or the time it takes to complete a legal support task related to a case.

Litigation support services that promise faster turnaround times and more efficient processes are often more expensive than those that offer slower service levels.

Not Every Matter Is Urgent, And That’s Okay

However, not all legal cases require ultra-fast service. For example, a routine document retrieval task may not require expedited service, and choosing a slower service level could save you, and thus, your client, money. On the other hand, urgent matters such as restraining orders or emergency motions may demand immediacy requiring you to pay a premium for expedited service.

Different circumstances call for different levels of urgency, so it’s important to evaluate your needs and determine whether the exigency you think you need is worth its steeper price tag.

Do you think you know a good service of process provider when you see one?

Test your knowledge here:

What to Look for When Hiring a Process Serving Company.

To help you evaluate your options, we’ve included a table that shows how Rapid Legal’s service levels differ and what a law firm can expect to pay for each. This table can help you determine which Rapid Legal service level is right for your needs and budget.

Service LevelAttempts TimeframeCost*
Standard1st attempt within 5 days$80
Priority1st attempt within 1 day$110
UrgentUrgent (Same Day Attempt, if received by deadline$170
On-DemandImmediate processing**$245

*Prices are based on services up to 50 pages. For services over 50 pages, Rapid Legal charges a document set-up fee of $.50 per additional page.

** Attempt must be received by 1:00 PM PST within California and 10:00 AM PST outside California.

Please note: Services, prices and deadlines are accurate as of this posting. For the latest information, please visit our prices and deadlines page.

As you can see, the cost of litigation support services increases significantly as the attempt’s timeframe decreases. While faster service levels may be necessary for urgent legal matters, it’s important to evaluate whether the cost is worth it for routine tasks.

Things to Keep in Mind

It’s also important to understand that the level of service does not guarantee the process server will complete a process serving order on their first attempt.

While selecting a rush service means the process server will attempt to serve the legal documents sooner, a host of variables exist that can slow down service, from providing the case participant’s incorrect address to the defendant evading service entirely.

location tracking

However, on average, legal professionals should expect their litigation support service provider to complete a service of process order and deliver the proof of service back within a week.

Is your process server fumbling your legal documents?
Is your process server fumbling your legal documents?

In addition to evaluating your service level needs, you should also analyze your reporting data to identify where you’ve been losing money on difficult serves or unnecessary on-demand services.

Rapid Legal conducts Quarterly Business Reviews with our clients to share service of process success rates, proof of service turnaround times, and other insightful user and order data to help you manage the productivity of your staff as well as the performance of our services.

data report

While speedy litigation support services may be necessary for urgent legal matters, it’s important to evaluate whether the urgency you think you need is worth the price you pay. In many instances, your firm may be overpaying for a service that doesn’t require rushed service.

By analyzing your needs, evaluating service levels, and tracking your expenses, you can make more informed decisions about how to allocate your resources and save money on litigation support services.

If you would like to learn more about Rapid Legal’s superior process serving performance or reporting and analytics that deliver transparency and accountability to our law firm clients, schedule a call or book a demo today.

eFiling Hacks

8 eFiling Hacks You Need to Know

eFiling Hacks

Ever caught yourself thinking, “I can’t possibly work any harder?”

We may not be able to help you work harder but we can help you work more efficiently, and some days that may be all you really need to manifest your inner eFiling rock star.

To help you get there, we’ve hand-selected eight hacks that unlock time-saving features when you eFile court documents in the Rapid Legal portal. Read on, bookmark this page, and use it like a get-rich-quick scheme for your productivity.


8 eFiling Hacks

1. Concierge Service

Our Concierge Service is the ultimate shortcut for the world’s busiest legal professionals. Hand over the entire eFiling to a Rapid Legal expert who formats and assembles your document. This personal service includes checks and corrections to verify:

  • Documents are not corrupted or password-protected.
  • Font size and style are correct.
  • Pages are paginated correctly.
  • Summons matches the complaint.
  • All mandated forms are attached.
  • Exhibits are electronically bookmarked.
  • Text is text-searchable.

This service may be the fastest headache reliever available for many legal professionals. However, Concierge Service is only available to registered account owners, so if you’re not yet a Rapid Legal account owner and you know you’re going to need capable and experienced backup, create an account now.

Concierge Service Does More!

See all of the services you get with Rapid Legal’s Concierge Service on our website.


2. Fees Tab: Your eFiling is less likely to be rejected by the court if you pay close attention to the Fees Tab, so take charge of this seemingly small detail. Even if the rest of your eFiling is bulletproof, an improper fee amount will send your efforts off the rails.

Each time you see the fees tab, remember:

  • You must enter the correct fee amount in the Fees tab. If your fee amount is incorrect the order will be rejected.
  • Selecting the option to authorize Rapid Legal to advance the fees does not automatically pay the fees to the court.
  • Subpoena Witness Fees can trip you up. If you’re not sure when a Subpoena Witness Fee is required check The Code of Civil Procedure of California.


3. Document Management System Integration with iManage and NetDocuments: Use this new integration to upload and download documents for your eFiling orders directly from the Rapid Legal portal. If you’re a high-volume eFiler this will save you hours of time over the long haul.

Using this streamlined feature is simple:

  • Log into the Rapid Legal portal for direct access and use the search tool to locate a specific document.
  • To place an eFiling order, select documents from your NetDocuments or iManage account once it’s time to upload the documents.
  • Court-stamped documents are automatically saved to your NetDocuments or iManage account.
  • The document(s) the courts return will transmit directly to your DMS account — and you don’t have to do a thing.

And just like that, you eliminated the need to download, import, and rename files on your local computer.

See it in action! Watch the video and discover how legal professionals use this integration for seamless document transfer.


4. Expert Review: Our in-house experts spot errors prior to court submission to increase the likelihood that the court clerk will accept your eFiling. This service increases your court eFiling acceptance rate and helps you reclaim the time you’d spend doing a detailed review yourself.

Each expert review places a laser focus on your documents to verify that:

  • Signatures and dates are entered as required.
  • Document titles are correct.
  • Court locations and addresses are entered correctly.
  • Names and parties on the documents match.
  • Case numbers match and documents are conformed (if applicable).
  • Correct document titles are selected (this assures fees are correctly paid to the court).

There’s more to the complete Expert Review audit that we can list here. Visit the Expert Review page on our website to see what the full scope of this premium service offers.


5. Stand-alone eService: Get exactly what you need, when you need it. Place stand-alone eService orders on the Rapid Legal portal independent of a court eFiling order.

Here’s how it works:

  • Party A sends an email to Party B, notifying Party B that a court document(s) has been served.
  • The email identifies the court document(s) by the document’s specific name.
  • The email contains a secure link Party B can use to view and download the court document(s).

Stand-alone eService is available in two workflows:

  1. Workflow for California courts that have eFiling.
  2. Workflow for California courts that do not have eFiling.

Better eFiling Pricing? Yes, You Can.

Find out how many large companies drive down vendor prices and get preferred treatment by How Law Firms Can Get Better Pricing and Service with a Single, Preferred Provider on the Rapid Legal blog.

manage cases

6. Manage Cases: A simple solution to track the status of your orders for any of your cases in your Rapid Legal portal.

To navigate the Manage Cases feature, follow these simple steps once you log into your Rapid Legal account:

1. Click on Manage Cases and search your case by its name or by its order number.

manage cases

2. Search for any case that has been active over the last 90 days either by case name or case number.


3. Select the green plus sign to expand the case, then select the order for details.

place order

Manage Cases is where you can also find your conformed copies or proofs of service. Select the Documents tab to locate and view all documents related to the specific order.

Case not found?

If you receive a “Case not found” error message when attempting to place an eFile order, check other filings you may have done for the format of the case number. Most cases have letters at either the beginning or the end of the number.

Rapid Legal provides user data and reports that enable you to analyze productivity, spend, and value
Rapid Legal provides user data and reports that enable you to analyze productivity, spend, and value

7. PDF Preparation: Alerts from the Rapid Legal portal can help you stay on top of potential errors when you’re creating a PDF. Still, you want to strive to create an error-free PDF before it leaves your desktop, so use these tips to keep your eFiling on track and out of the rejection bin.

  • Make your PDFs searchable.
  • Compress PDFs correctly.
  • Do NOT make PDFs locked or fillable.
  • Do you have a fillable document that’s giving you fits? Print the document to PDF or print and rescan then upload on the Documents tab.

Received a “corrupted or invalid PDF” error message?

error message

If this happens, check the top left-hand corner of the screen to see whether the document is locked. The court will not accept locked documents.

locked document

You can resolve this error by:

  • Printing and scanning the document and saving to desktop or
  • Saving the document to .pdf then saving it again to the desktop.

PDF larger than 100 pages?

If you’re working with a particularly unwieldy PDF remember this important rule: the deadline for court documents that exceed 100 pages is 1 hour earlier than the normal deadline.

8. Support: You have several options to work through issues that may crop up when you eFile, including email and phone support. You may also use Rapid Legal’s chat feature as a time-saver when you need to connect with a member of our operations team.

Regardless of the method you select, use the table below to find a hack that will get the fastest, best results from your support session.

When using our chat feature:

Be sure to include your account number or order number while asking a question. If there is a document with which you need assistance, you may attach the document to the chat so the operations team can review it while the chat is in progress. Attaching the document will make your chat process more efficient.

Order or case numbers:

Any communication with our operations team members should include a Rapid Legal order number or case number.

No email links, please:

To keep our systems safe and minimize security risks, our operations team members do not review links that are sent in emails. Please do not send a link inside an email to team members.


You’ve only scratched the surface!

We’ve got even more resources to help you develop your eFiling expertise. Tools such as our Infographic: 5 Secrets to Successful eFiling and [Updated] The Complete Beginner’s Guide to eFiling in 2022 and Beyond can improve the results you’re getting from your eFiling no matter your experience level. The Rapid Legal blog also has exclusive content tailored to sharpen your expertise for the litigation support services you use most. You’ll get the best in technical guidance, professional development, and roadmaps to visualize how your law firm will leverage technology in the 21st century.

It’s all there to view, download, and share for free. If you’re a bargain hunter, think of it as the best deal you’ll find for leveling up your career.

Get started now with our recommended reading list:

Visit the Rapid Legal blog for our complete library of content created especially for the working legal professional.


Need more information?

Is there a hack you want to know more about? Be sure to check out our after-hours support or how we can provide data about your performance and our performance to help your firm operate efficiently and save money.

Contact us today to find out more. Schedule a call or book a demo today!

Courts compress pdf

How to Properly Compress a PDF the Courts Will Accept

Courts compress pdf

What do a hippopotamus and a PDF have in common? Both can be obedient and sort of cuddly when they’re small, but at full size, they become hard to manage and a little dangerous.

Fortunately, the magic of file compression can keep your PDFs from turning into unwieldy beasts that exceed the size limits courts place on electronically filed (eFiled) legal documents.

Here’s This guide will teach you how to use compression to transform any PDF into a well-behaved, right-sized document the court will accept.

Portable Document Format - PDF

Why the Portable Document Format (PDF)?

PDFs are everywhere. Approximately 2.5 trillion PDFs are created each year. They’re used by everyone from NASA to the IRS to the Girl Scouts of America. Their global footprint is so ubiquitous PDFs even have their own ISO standard (in case you’re wondering, it’s ISO 32000).

So, what’s behind the PDF’s popularity?

PDFs are simple and utilitarian: they travel well, you can pack a lot of stuff into them, and just about anyone can create one.

Created by Adobe Inc. in 1993, the Portable Document Format (PDF) has also aged well.

As of 2023, some of the current versions of the applications that allow you to create, view, and edit a PDF—such as Adobe Acrobat Pro—now allow you to place text, images, music, and video into a single type of file that can’t be edited or altered (unless you want to.)

That means you can send that PDF to a law firm on the other side of the globe where it can be opened and read—just as you intended—by someone you’ll probably never meet.

However, while the PDF architecture is stable, reliable, and easy to use, PDFs can also become quite large. An oversized PDF is likely to clash with strict size limits set by California courts which, in turn, will cause a court eFiling to be rejected.

Compressing a PDF to meet the court’s limits solves that problem.

Files Too Large

What Makes Files Too Large?

In most cases, the cause behind an improperly compressed PDF is one of two things: either the images included in the PDF were scanned incorrectly or the scans were attached to the PDF without being compressed.

Here are a couple of points to think about before you open the lid on your scanner:

Resolution and Color

To properly prepare and compress a PDF you’ll want to pay attention to the resolution and color settings on your scanning device. That’s because problems with a PDF’s image file sizes typically develop for one of two reasons:

  1. Images haven’t been compressed.
  2. Images were scanned in color.

Color settings: Making a color scan of an image or document that is black and white creates an image file size much larger than it should be, which unnecessarily increases the overall size of your PDF. Make sure you select the “color” setting when you scan color images and the black-and-white setting when you scan documents or images that are black-and-white.

Resolution settings: When you scan an image or document pay close attention to the resolution at which you are making the scan. Choose the resolution setting that creates a clear and legible image, but does so at a minimal file size.

To illustrate the effect that resolution has on document size, Table 1 demonstrates the results of an 8.5” x 11” black-and-white document scanned at four different resolutions:

Table 1.

ResolutionFile Size (approximate)
72 ppi45 KB
300 ppi524 KB
600 ppi3 MB (3,000 KB)
1,200 ppi9.5 MB (95,000 KB)

As you can see, file size escalates quickly once you set the resolution higher than 72ppi, so be sure the resolution you select isn’t overkill.

For best results, always keep one eye on your color and resolution settings. This may be especially important for civil case types that are known to use large numbers of images, such as:

  • Accident cases
  • Health-related cases
  • Elder abuse
  • Medical malpractice

Helpful Reminder

One way to protect your eFilings from being rejected because of improper PDF compression is to know the court’s requirements. Pay close attention to them when preparing a PDF.

Rapid Legal is now integrating with law firm systems to help automate legal processes related to litigation support services.
Rapid Legal is now integrating with law firm systems to help automate legal processes related to litigation support services

Your PDF is Too Big. Now what?

When a PDF sent to Rapid Legal for eFiling exceeds the court’s maximum document size and maximum envelope size limits, the Rapid Legal portal issues an error code when the sender presses the “Submit” key.

That error message informs the user sender that the file size is too large (see Figure 1 below).

Figure 1

figure 1

The error message stops the eFiling process and at that point, no extra costs are yet incurred. This is also a point at which the customer may fix the compression problem before it leaves the desk and resubmit the eFiling order.

If a document reaches Rapid Legal and still has a file size problem, oftentimes a member of the Rapid Legal operations team will step in to help. In some cases, the team member can quickly teach the person who ordered the eFiling how to compress the PDF properly so they can correctly save files themselves moving forward.

Helpful Reminder

Did you know you can protect against a too-large PDF in your eFiling by using Rapid Legal’s Concierge Service? In addition to reviewing your eFiling order for other potential errors as part of Concierge Service, our operations team members will optimize your PDF and make it text-searchable.

Find out more about Concierge Service now!

How do you avoid it?

Compressing a PDF is a simple process. The key part is to know which version of Adobe Acrobat you’re using and follow the instructions for that version.

If you’re saving your PDF correctly you can make it text-searchable and optimize it at the same time.

There are many tutorials published on the internet that can help you with this. Performing a search on Google or YouTube with keywords such as “compress pdf” or “reduce pdf size” is likely to yield good results.

compress PDF

How to compress a PDF the courts will accept

To get the best results when you’re trying to compress a PDF to submit to Rapid Legal for eFiling, follow these simple steps:

First, be sure you’re using the proper tool for the job. There are more ways than one to create a PDF but, for the California courts, be sure the tool you use is Adobe Acrobat. There are several versions of Adobe Acrobat that operate on Windows or Mac.

Adobe offers a free version of Acrobat as well as subscription versions such as Adobe Acrobat Pro, which has many advanced features. Each version has different capabilities, so be sure the version you use offers file compression.

The steps below apply to Adobe Acrobat Pro

  • Launch Adobe Acrobat Pro.
  • Open the PDF you want to compress.
  • In the toolbar on the right side, navigate to the More Tools selection. Click on More Tools..
  • Scroll down to the Protect & Standardize section.
  • Find the Optimize PDF option.
  • Double-click on Optimize PDF.
  • Your document opens automatically.
  • In the ribbon at the top of the page select Optimize Scanned Pages.
  • The Enhanced Scanned PDF window appears.
  • Click OK.

This same process also makes the PDF text-searchable.

PDF Expertise

Show Off Your PDF Expertise

What better place to demonstrate your command of all things PDF than eFiling with Rapid Legal? Once you’ve prepared your PDF to the court’s size standards, Rapid Legal will get your order completed in any California court where eFiling is available.

We’re confident your PDF expertise combined with our unrivaled eFiling service makes a powerful team. In fact, we put that confidence in writing with the Rapid Legal Satisfaction Guarantee: Your work is done right or you don’t pay.

Get your court eFilling started now! Or, if you want to learn more about our full range of litigation support services, schedule a call or book a demo.

Superior Courts Glossary Terminology

The Ultimate Glossary of Superior Courts Terminology

Superior Courts Glossary Terminology

This glossary of terms1 used in the California Superior Courts is organized alphabetically and can be quickly searched, shared, or printed. Bookmark this page for easy reference to have it at your fingertips when needed.

The definitions in this glossary are intended only to provide context and a general understanding of the information in this publication. They are not to be relied on as legal authority or cited as authoritative.

Glossary 1

appeal: A proceeding for direct review of a civil or criminal judgment from a limited-jurisdiction case, including small claims matters.

assessed judicial need (AJN): Represents the estimated number of judicial officers needed to handle the workload in the trial courts based on the Judicial Needs Assessment.


caseload clearance rate: Clearance rates show the number of outgoing cases as a percentage of the number of incoming cases. They measure whether the court is disposing of cases in a timely fashion or whether a backlog of cases is growing.

certification (Welf. & Inst. Code (W&I), § 5250): A 14-day certification to detain and treat a person who, owing to a mental disorder or chronic alcoholism, is alleged to be a danger to self and/or others and/or is gravely disabled.

commissioner: A subordinate judicial officer, employed by the court, who performs judicial or quasi-judicial duties assigned to him or her. A commissioner may be authorized to decide only limited pretrial issues of fact and law or to conduct complete trials. Commissioners frequently act as temporary judges.


disposition: Termination of a proceeding. Civil dispositions before trial include transfers to another trial court, dismissals, summary judgments, and other judgments. Criminal dispositions before trial include transfers to another trial court, sentences after pleas of guilty or no contest, and dismissals. Civil dispositions after trial include entry of judgment after jury trial and court trial. Criminal dispositions after trial include acquittals, grants of probation, and sentences after conviction.


eFiling: The act of filing court documents electronically; also known as eFiling. 2. Court documents that are filed with the court by means of digital online technologies to initiate a legal action or modify an ongoing legal action.*


eFiling: It’s now in 36 California counties and growing.

Learn how to do it right with our Complete Beginner’s Guide to eFiling.

Download your FREE copy now!


family law (marital): Proceedings in which a petition has been filed for dissolution or voiding of a marriage or for legal separation.

family law petitions: Family law cases other than marital cases, such as domestic violence petitions and petitions filed by the Department of Child Support Services (DCSS) for reimbursement of child support.

felony: A criminal case alleging an offense punishable by imprisonment in a state prison or by death.

filings in civil matters: Civil cases for which complaints or petitions have been filed.

filings in criminal matters: The number of defendants against whom criminal charges have been filed.

filings in juvenile matters: The number of minors who are the subjects of petitions.


habeas corpus: Petition alleging unlawful imprisonment, unlawful restraint of liberty, or unlawful confinement conditions (Pen. Code section 1473).

Glossary 4


judgeship: A judicial position conferring power to exercise the full legal authority of the court in which the judge sits (by selection or assignment). The term “Judgeships,” as used in this report, represents the number of positions authorized by law, whether filled or vacant.

judicial position equivalents: An estimate of the number of judicial officers who were present and available to conduct court business. The number includes authorized judgeships (adjusted to reflect judicial vacancies and assistance given to other courts) and assistance received from assigned judges, full-time and parttime commissioners and referees, and temporary judges serving by stipulation of the parties.

judicial positions: The number of judgeships authorized by law, plus positions of referees and commissioners.

juvenile delinquency proceedings: Petitions filed under W&I 602, alleging violation of a criminal statute, and petitions filed under W&I 601, alleging that a minor is beyond the control of parents or guardians but has not violated any law. An original petition begins a delinquency proceeding, including miscellaneous juvenile petitions. A subsequent petition adds allegations against a minor child who is already subject to the court’s jurisdiction, including nonminor dependents (AB 12) petitions and W&I 777 notices.

juvenile dependency proceedings: Petitions filed under W&I 300, seeking to make a minor child a ward of the court because of abuse or neglect. An original petition begins a dependency proceeding. A subsequent petition adds allegations regarding a minor child who is already subject to the court’s jurisdiction, including W&I 342, W&I 387, and non-minor dependents (AB 12) petitions.

Glossary 2


limited civil: All civil matters with a value of $25,000 or less, except small claims matters.


mental health proceedings: Includes most types of mental health cases, including but not limited to LPS Conservatorship (W&I 5350), mental competency (PC 1368; W&I 709), and civil commitments with or without an underlying criminal case.

motor vehicle personal injury, death, and property damage: Actions for damages in excess of $25,000 for physical injury to persons and property and actions for wrongful death related to motor vehicle accidents.


nontraffic infractions: Nontraffic violations of state statutes or local ordinances specified as infractions.

nontraffic misdemeanors: Misdemeanors including intoxication complaints and violations of the Penal Code, local city and county ordinances, and the Fish and Game Code.


Words every legal professional should know to survive those “techy” conversations around the office.

The eFiling and Legal Tech Dictionary for Legal Professionals

Read it Now.


other civil complaints and petitions: Cases not covered in any other civil case category, including complaints for declaratory relief only, mechanics’ liens, and petitions for partnership and corporate governance. If the requested relief is for money, it must be in excess of $25,000 to be filed as a general-jurisdiction case.

other mental health proceedings: Includes other mental health cases not included in the mental health category as well as noncriminal habeas corpus.


personal injury, death, and property damage: All actions for damages in excess of $25,000 for physical injury to persons and property and all actions for wrongful death.

probate: All probate proceedings, will contests, guardianship and conservatorship proceedings (not including conservatorship proceedings under the Lanterman-Petris-Short Act), and petitions to compromise minors’ claims (when not part of a pending action or proceeding).


process server: n /PRÄ ses sƏrvƏr/

Think you know a good service of process provider when you see one?

Test your knowledge here:

What to Look for When Hiring a Process Serving Company


reduced to misdemeanor: Cases in which a charge originally filed as a felony is disposed of as a misdemeanor.

referee: A subordinate judicial officer employed by a county to handle matters assigned by the court, such as traffic law violations.


small claims: All matters filed in small claims court with a value of $10,000 or less, with the exception of businesses and other entities (i.e. government entities) whom cannot ask for more than $5,000.


time to disposition: The amount of time it takes a court to dispose of cases within established time frames.

traffic infractions: Traffic-related violations of state statutes or city or county ordinances specified as infractions, including parking violations.

traffic misdemeanors: Violations of Vehicle Code sections 20002 (hit and run, property damage), 23104 (reckless driving, causing injury), and 23152 (driving under the influence of alcohol or drugs) and all other traffic misdemeanors.


unlawful detainer: A civil action involving the possession of real property by a commercial or residential tenant whose original entry was lawful but whose right to the possession has terminated with a value of $25,000 or less.

unlimited civil: All civil and unlawful detainer matters with a value of more than $25,000.

Glossary 3

More than words

Top-performing legal professionals never stop learning. Rapid Legal’s robust resource library helps you work smarter no matter your career length or academic pedigree.

To further enhance your professional excellence, we’ve curated some of the most popular resources attorneys, administrators and paralegals use to update their knowledge about the courts, legal trends, and technology, to stay at the top of their game.

Start checking them out today to keep yourself a step ahead.


How-to articles

How to Map Out Your Law Firm’s Digital Transformation

How Law Firms Can Get Better eFiling Pricing and Service with a Single, Preferred Provider

Proof of Service Boot Camp: What Every Legal Professional Should Know



Infographic: 5 Signs It’s Time to Switch Your Legal Support Service Provider

Infographic: Simple Meditations for the Busy Legal Professional

California County Court eFiling Statistics and eFiling Workflow


Explainer videos

Address Validation by Google Explainer Video

iManage + NetDocuments Integration Makes eFiling Faster and Easier – Explainer Video

Can I Cancel an eFiling Order After Submission?


Want to discuss our premium litigation support services and technology offering?

Schedule a call or book a demo today with a Rapid Legal account executive today.


1. Information for this glossary was originally published in Appendix D of the Judicial Council of California 2020 Court Statistics Report except where denoted by *.